PRACTICE · 01 Programmatic SEO Demand you can compound. PRACTICE · 02 Digital Marketing Funnel you can forecast. PRACTICE · 03 Data-Driven PR Coverage that compounds. PRACTICE · 04 Outbound & RevOps Pipeline you can engineer.
04 · PRACTICE · 04 / 04 · Outbound & RevOps

Pipeline that runs on instrumentation, not heroics.

We build outbound systems that compound. ICP scoring, sequenced sends, routing, and CRM hygiene wired together, so reps spend their day talking to the right accounts instead of guessing which ones to chase.

Capabilities 4 · in scope
C-01 Cold outbound
C-02 ICP scoring
C-03 CRM
C-04 Lead routing
Engagements
22
Median lift
+38% SQL
Stack covered
Salesforce · HubSpot
Avg. ramp
21 days
BRANDS WE'VE SHIPPED FOR
Motive
Zapier
TaskRabbit
Williams Sonoma
Halo Collar
Wild Earth
§ 01 WHY IT BREAKS Pipeline · diagnostic

The reason your outbound feels random isn't your reps.

Most teams stack tools without an owner for the seams between them. Lists go stale, ownership rules drift, scoring becomes a vibe.

Field note · 22 engagements
× LISTS ICP defined in a Loom, scored by gut feel, refreshed quarterly at best.
× SEQUENCING Seven-step cadence everyone copies; no fork by persona, segment, or signal.
× ROUTING Round-robin to the wrong owner; SDR-AE handoff loses 30% of replies.
× HYGIENE Field bloat, unmapped statuses, dashboards nobody trusts.
§ 02 WHAT WE DO Capabilities · 04

Four disciplines, one instrumented system.

cold outbound, icp scoring, crm, lead routing. None of these work alone, and none of them scale without an architect. We work all four at once.

01
C-01

Cold outbound

Sequenced sends that read like a person wrote them, because one did.

Persona-forked cadences, hand-built openers backed by data points from our research practice, dynamic plays for triggered signals. We run it as a build → train → transfer engagement.

02
C-02

ICP scoring

A model your reps actually trust because they helped build it.

Firmographic + technographic + intent signals, weighted to your historical close patterns. Refreshed monthly. Surfaced in CRM as a 0–100 score plus a tier band reps can read at a glance.

03
C-03

CRM

Object model, validation rules, and dashboards your reps will actually use.

Fractional admin + architect across Salesforce and HubSpot. Schema cleanups, opp stage definitions, lifecycle stages, sync rules across platforms when both live in the stack. We typically retire 40–50% of custom fields in the first 90 days.

04
C-04

Lead routing

The right rep, in the right Slack, in under a minute.

Routing logic that respects territory, ABM tier, account ownership, working hours, and capacity. SLA timers, fallback rules, and visibility for managers when something stalls.

§ 03 HOW WE WORK Method · 04 phases

Four phases, one engagement.

We don't do pilots. The first 21 days are an audit + repair; everything after is the system running with us inside it.

Phase Wk 1–3
01

Audit

Stack inventory, funnel forensics, scoring model rebuild. We document what's there and what we'd remove.

Outputs
Stack map (PDF)
Funnel teardown
ICP v2 doc
21-day work order
Phase Wk 4–8
02

Repair

Object model cleanup, routing rebuild, sequence rewrites, dashboard reset. We work in your tenant alongside your team.

Outputs
Schema diff
Routing rules live
v2 cadences shipped
Dashboards rebuilt
Phase Wk 9–24
03

Operate

Weekly ops standup, monthly score refresh, quarterly system review. Reps ramp; we measure what changes.

Outputs
Weekly ops doc
Monthly score deck
QBR materials
Phase Q2+
04

Transfer

We document and hand off the system to a hire we help you make. Or we stay on retainer at half scope.

Outputs
Runbook (Notion)
Hire spec + interviews
Half-scope SLA
§ 04 EVIDENCE Evidence · aggregate + cases

Twelve engagements, numbers that move.

+38%
Median SQL lift
across 22 engagements
−47%
Median custom-field reduction
Salesforce cleanups
$1.4M
Median ARR influenced
first 12 months
21 days
Median time to first repair ship
from kickoff
Case · 01 Series B · Vertical SaaS 60-rep org

+52% SQLs in Q2

Rebuilt routing + ICP score; cut sequence count from 28 to 9. AE acceptance rate doubled.

Read brief →
Case · 02 Series C · DevTools 120-rep org

$4.2M influenced ARR

Salesforce + HubSpot consolidation, killed 140 custom fields. Reps got a CRM they could read.

Read brief →
Case · 03 Series D · Fintech 200-rep org

−63% time to route

Lead routing rebuild w/ Chili Piper + Default. Median time-to-rep went from 14 min to 47 sec.

Read brief →
§ 05 PRODUCTION-SCALE FLUENCY Colophon · stack

We've stood up these stacks at production scale, you already own.

CRM
SalesforceHubSpotPipedrive
OUTBOUND
OutreachSalesloftSmartleadApollo
ENRICHMENT
ClearbitClayApolloZoomInfo
ROUTING
Chili PiperDefaultLeanDataDistribute
INTENT
6senseCommon RoomBomboraG2
OPS
Operations HubWorkatoCensusHightouch
§ 06 HOW TO ENGAGE Engagement · pricing

Three ways in.

Most engagements start as a diagnostic. The retainer is where the work compounds.

WAY · 01 · START

Diagnostic

$15K / flat
3 weeks
  • Stack + funnel teardown
  • ICP & scoring rebuild
  • 21-day work order
  • Recommendation memo
WAY · 02 · RETAINER

Embedded RevOps

$22K / month
6-month minimum
  • Fractional architect + 1 ops
  • Weekly standup, monthly QBR
  • Schema, scoring, routing, dashboards
  • Includes diagnostic
WAY · 03 · PROJECT

Build

$45K+ / scoped
8–12 weeks
  • CRM consolidation / migration
  • Routing rebuild end-to-end
  • Outbound system buildout
  • Documented + transferred
§ 07 QUESTIONS FAQ · 04

Stuff people ask before they sign.

Q · 01

Are you replacing our RevOps team or augmenting them?

Almost always augmenting. Our best engagements are with companies that have a head of RevOps or a sharp ops lead. We're the senior architect they don't have headcount for. We've replaced gaps too, but we always work toward a hire.

Q · 02

Why the 6-month retainer minimum?

RevOps work compounds. Three months gets you the rebuild; the next three is when reps actually adopt it and the data tells you what's working. Anything shorter and we're shipping a deliverable, not a system.

Q · 03

Do we need to be on Salesforce?

No. HubSpot, Pipedrive, or a hybrid is fine. We're CRM-agnostic. What matters is that the team has discipline about how it's used. We can also help with consolidation if you're running both.

Q · 04

What stage works best?

Series B through D, ~30–250 reps. Earlier and you don't have the data; later and the politics outweigh the engineering. We've made exceptions; ask.

→ NEXT STEP

Bring the messiest chunk of your funnel. We'll tell you what we'd do in 45 minutes.